Frequently Asked Questions
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Frequently Asked Questions
Our automation products are chosen to suit your personal situation.We do not put our customers in a box. Our customer’s needs are as unique are they are.
and one of our friendly staff will do their best to help you over the phone< If we cannot assist over the phone we can make an appointment for one of our service technicians to come out to you and rectify the problem.
Single gate can be mounted either top, middle or bottom of gate frame.
Double gates are best mounted to the bottom of your gate frame providing the area is not prone to flooding. Mounting the arms to this section will prevent any bending or twisting of the gates when they are pushing up against the ground stop.
Yes, We carry spares for the products we install?
Yes, We have a large of replacement remote controls for a variety of manufacturer’s.
A maximum gate length of 15mtrs
Yes, We can service and automate roller and sectional garage doors when you have an automatic gate.
Yes, you have an auto close time up to 10 minutes.
We accept cash, Cheque, eft, money order, Visa and Master cards.
2 year warranty back to base on motor, gear box and control board.
Yes, you can drop into our office at “5/2 Melissa st, Auburn NSW 2142″ to purchase and pickup automation equipment. We are a one stop shop for your automation needs.
Yes, We can repair gates, fence and associated automation equipment.
Generally up to 3 years – Battery life comes down to a few factors such as, amount of usage, weather (heat) and for solar, how often it has a full top up charge.
Your times is very important to you, which makes it important to us. We usually run to time although each project is unique and time frames may differ slightly.
With normal usage on the gate you could look at 4 days with no sun on the panel (also taking into account other accessories powered by the battery). On standby you will get up to 11 days with medium sleep mode activated or 15 days if deep sleep mode is activated.
at Sydney Smart Gates we can fix any make or model of automatic gate, and we offer 24 hour 7 day a week telephone assistance.
The standard 45 watt panel requires 6 hours of full sun to have the 12v 14ah battery fully charged.
1024 remotes to the standard on board receiver.
The manufacturer recommends checking the oil level periodically by removing the oil level screw and refilling the gearbox. We do recommend keeping an eye out for insect or bug infestation on the main control board as well as checking the nylon racking every so often to make sure there are no worn teeth or that the racking has dropped over time.